FAQ

This page is where you can find answers to common questions about our clinics and services. If you can’t find the answer to your question below, please call (612) 588-9411. Our staff is always happy to help!

Neighborhood HealthSource is working hard to keep access to affordable healthcare open to our communities during the COVID-19 outbreak. Visit our COVID-19 Resources page to learn more about our operational changes in response to this public health emergency.

Making An Appointment

How do I make an appointment?
Do NHS clinics take walk-ins?
What should I bring to my first appointment?
  • All pay stubs from the last 30 days
  • A printout of unemployment payments 
  • A copy of your most recent income tax form
  • Last year’s IRS W2 forms from each employer
I need a translator for my appointment. Does Neighborhood HealthSource provide translation services?

Payment & Insurance

Can I come to an NHS clinic if I don’t have insurance?

Yes! We offer a sliding fee discount to keep our services affordable for everyone, whether or not they have insurance.

Can I use my private insurance at NHS?
Can I use public insurance at Neighborhood Health Source?

Yes! We treat patients who are on Medicare or Medicaid/Medical Assistance.

How much does my visit cost if I am a sliding fee scale patient?
What if I don’t have insurance and I am not a sliding fee patient?

Getting to Our Clinics

Where are your clinics located?

We have four clinic locations in North and Northeast Minneapolis and the North Metro.

Is there parking available at your clinics?

Yes! There is free on-site patient parking at all four of our clinic locations.

Are your clinics accessible by transit?
What if I need help securing transportation to the clinic?

We can help you arrange transportation to your appointment. Sliding fee patients may be eligible for transportation assistance for their clinic visits. Please call us at (612) 588-9411 to speak to a Patient Access Coordinator (PAC). You may also be eligible for transportation assistance through your insurance plan. If you need help navigating your health insurance, our PACs can assist you.

You can help support front line healthcare workers from home during the COVID-19 outbreak by making masks for Neighborhood HealthSource staff. Please bring mask donations to Central Clinic during open clinic hours. A member of our staff will assist you.

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Mission & Services

Neighborhood HealthSource provides a full range of primary medical and behavioral healthcare services at four clinics in Minneapolis and the north metro. We work hard to make sure everyone in our communities can access the care they need.

We are committed to treating all patients, with and without health insurance, and believe that cost should never be a barrier to care.

Payment Options

Providing care that our patients can afford is vital to our mission. We have an income-based sliding fee program for patients with and without insurance.

Call: 612.588.9411

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Neighborhood HealthSource has medical malpractice insurance coverage through the Federal Tort Claims Act (FCTA).

Neighborhood HealthSource

Neighborhood HealthSource